1. Introduction
At Alaric Technologies Pvt. Ltd., we strive to deliver high-quality, learner-centric training experiences. However, we understand that circumstances may change. This policy outlines our approach to refunds and cancellations.
2. Eligibility for Refund
- Request made within 7 days of enrollment
- Course progress is less than 20%
- No certificate has been issued
- The course is not a part of a discounted bundle or special offer
3. Non-Refundable Situations
- If the learner has accessed more than 20% of the course
- If the course was purchased at a discounted rate
- If the course includes downloadable resources
- Instructor-led/live cohort sessions once scheduled
4. Process to Request Refund
Send an email to support@alarictech.com with:
- Full Name
- Course Name
- Date of Purchase
- Reason for Refund
Refunds are credited within 7–10 business days.
5. Cancellation Policy
Courses may be canceled from your dashboard within 2 weeks of purchase if not yet accessed. Instructor-led session cancellations require at least 48-hour prior notice.
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