Refund & Cancellation Policy

1. Introduction

At Alaric Technologies Pvt. Ltd., we strive to deliver high-quality, learner-centric training experiences. However, we understand that circumstances may change. This policy outlines our approach to refunds and cancellations.

2. Eligibility for Refund

• Request made within 7 days of enrollment
• Course progress is less than 20%
• No certificate has been issued
• The course is not a part of a discounted bundle or special offer

3. Non-Refundable Situations

• If the learner has accessed more than 20% of the course
• If the course was purchased at a discounted rate
• If the course includes downloadable resources
• Instructor-led/live cohort sessions once scheduled

4. Process to Request Refund

Send an email to support@alarictech.com with:

• Full Name
• Course Name
• Date of Purchase
• Reason for Refund

Refunds are credited within 7–10 business days.

5. Cancellation Policy

Courses may be canceled from your dashboard within 2 weeks of purchase if not yet accessed. Instructor-led session cancellations require at least 48-hour prior notice.

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